We hope this finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our dental practice, and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up to date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
You will see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our office will communicate with you beforehand to ask some pre-screening questions prior to your scheduled appointment.
- We will be asking upon arriving for your scheduled appointment to call the office from the parking lot to ensure your room is ready.
- We will be checking everyone’s temperature, including the staff, via a non-intrusive infrared thermometer.
- We will also ask if any patient, or anyone in their immediate family, has been exposed to anyone with fever, cough, cold, flu-like aches, or fatigue in the last 14 days prior to their appointment, or if they are experiencing any of these symptoms on the day of their appointment, that they reschedule their appointment.
- We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
- You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
- Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment and a slightly longer appointment time.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
- We will continue our vigilant disinfection/sterilization procedures regarding the office, equipment, and instruments.
- We will be utilizing optimal N95 face masks, face shields, scrub caps, and gowns to keep everyone safe.
- Please dress warm for your appointment. The additional personal protective equipment (PPE) we will be wearing can be a little warm for us. As such, the office will be cooler than normal.
- We have installed eight medical grade air purifiers throughout the office for your safety.
- Additional chairside air evacuation units have been installed to limit aerosols in the operatory.
Although we will look a little different, we are still here to provide the level of service you’ve come to expect. We look forward to seeing you again soon and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office or visit us at www.ClarksonDentalGroup.com.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Jerri, Caleb, Pat, Nikki, Kim, and Dr. Mahlin
Clarkson Dental Group I 1748 Clarkson Road Chesterfield, MO 63017 I 636 - 537 - 0065 I www.ClarksonDentalGroup.com